MedSync Healthcare Platform
Multi-clinic patient management with telehealth, appointments, and unified medical records.
Client
Leading healthcare organization
the healthcare network operates 15 multi-specialty clinic locations across multiple regions, serving 10,000+ active patients with general practice, pediatrics, and diagnostics services.
Duration
16 weeks
Team
7 engineers
Industry
Healthcare
Challenge
The business problem
Each clinic ran independent appointment books. Patients called individual locations for bookings. Medical records were paper-based with no cross-clinic visibility. Staff spent 4+ hours daily on phone scheduling. Telehealth during COVID was impossible without a unified platform.
Strategy
Our approach
Unified patient portal with single sign-on across all locations. Mobile-first design for patient adoption. HIPAA-aware architecture with encrypted records. Telehealth module integrated into existing appointment workflow.
Design process
- 1Patient journey mapping from booking to follow-up
- 2Accessibility-first UI following WCAG 2.1 AA standards
- 3Clinician workflow prototypes validated with 8 doctors
- 4Mobile app user testing with 50 patient beta group
Development process
- 1Microservices architecture for clinic scalability
- 2React Native apps for iOS and Android patients
- 3Web admin portal for clinic staff and management
- 4Video SDK integration for telehealth consultations
- 5AWS deployment with automated backups and monitoring
Technology stack
Key features delivered
- Online appointment booking across 15 locations
- Telehealth video consultations
- Digital medical records access
- Prescription and lab report downloads
- SMS/email appointment reminders
- Clinic admin dashboard with analytics
Project screenshots
Client screens shown under NDA. Request a full demo walkthrough →
- mobile
Patient Mobile App
Available on consultation
- dashboard
Clinic Admin Portal
Available on consultation
- web
Records Dashboard
Available on consultation
Impact
Results & business impact
Onboarded within 6 months
Zero critical downtime since launch
Self-service booking adoption
On Google Play and App Store
Client feedback
“Our patient portal handles 10,000+ users with zero downtime since launch. The team's healthcare expertise showed in every architectural decision.”
Project snapshot
10,000+ active patients
Primary outcome
- Industry
- Healthcare
- Duration
- 16 weeks
- Team
- 7 engineers
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